Click/tap on the questions below to see an answer. Don’t see your question on this list? You can contact us.
Registration
How do I add something to my registration?
- Visit the Registration page.
- Click on the button to Click here to start/amend your Registration.
- Sign in to the event site (if necessary). If your name appears in the upper-right-hand corner, you’re already signed in.
- You are presented three big buttons to register:
- Myself
- Someone else under my email
- Someone else under their email.
- In the Myself button, click the Modify my registration link.
- A menu appears with a list modification options, the first of which is Add to my registration; click this link.
- Select the items that you wanted to add, scroll to the bottom and click Confirm Selections.
- Proceed to checkout.
- Pay for the newly added items.
How do I cancel/remove an item(s) from my registration?
You will need to send a request to the registrar asking to remove the item(s) from your registration. A full refund of the item(s) registration fees, less a 15% to cover credit card processing fees and administrative costs, if cancellation requests received on or before March 15, 2025. A full refund of the item(s) registration fees, less 30%, is due for cancellation requests received between March 16 and April 30, 2025. A full refund of the item(s) registration fees, less 60%, is due for cancellation requests received between May 1 and June 15, 2025. No refund of the registration fees will be provided for cancellation requests after June 15, 2025.
I want to register my spouse/companion. Does the Spouse/Companion registration include access to everything my standard registration includes?
Absolutely! The Spouse/Companion registration includes access to the clinics, the layout tours, and the National Train Show. If your spouse/companion wants to attend a paid-for registration item (for example: prototype tour, Modeling with the Masters clinic, banquet), those will need to be added to their base Spouse/Companion registration. Otherwise, the rest of the convention is open to them.
I’ve already registered my spouse/partner, children, favorite cousin, etc. as sub-account’s to my own registration. How do I add more items to their registration?
There are two ways to add to existing sub-account registrations:
The easiest is to:
- Find the Confirmation Email for the sub-account’s registration.
- In the Important Links section of that email is a MODIFY REGISTRATION link, click it.
- That should navigate to the registration selections page for that sub-account.
Another solution is to:
- Visit the event page.
- Sign in (if you’re not already); there should be a Sign in button in the upper-right corner.
- Click your name in the upper-right corner, and select Account from the menu.
- Under My Profile, click Event Registrations.
- Above the list of registrations is a couple of filter pop-ups. Click the one named My Events and select the sub-account name you wish to change.
- Their registrations now show up in the list. Click Details.
- From the links that pop up, click Modify Registration Selections to show their current selections and to add items.
How do I cancel my entire registration?
You will need to send a request to the registrar asking to remove your registration. A full refund of the registration fees, less a 15% to cover credit card processing fees and administrative costs, if cancellation requests received on or before March 15, 2025. A full refund of the registration fees, less 30%, is due for cancellation requests received between March 16 and April 30, 2025. A full refund of the registration fees, less 60%, is due for cancellation requests received between May 1 and June 15, 2025. No refund of the registration fees will be provided for cancellation requests after June 15, 2025.
I’ve cancelled part or all of my registration. How long until I see the refund on my credit card?
Refunds typically appear on your credit card account in 2-4 business days.
How does my registration show up on my credit card bill?
Since the Station No. VI NMRA 2025 National Convention is being hosted by the North Central Region of the NMRA, your registration transactions will show up as: NORTH CENTRAL REGION OKEMOS MI.
What do I do if I forgot my password for the event/registration site?
If you forget your password, you can prompt the event/registration site to send you a verification code to log in.
- Use your web browser to navigate to the event site at https://www.eventsquid.com/event.cfm?id=21178.
- Click the Sign in link appears in the upper right corner.
- Since you don’t know your password, click the Sign in without a password button.
- Enter your email address into the field provided and click the Verify button.
- The event/registration site will now send you a verification code. If you entered both an email address and a mobile phone number, it will prompt you to select which to use to send the verification code.
- Check your email account (or mobile phone) for the verification code and enter it into the field provided.
- Now you’re signed in and can change your password to a new, and hopefully, remembered value. 😉
- Click your name in the upper right corner, and click the Account option that appears in the pop-up menu.
- On the My Profile page, click Profile in the items in the left column.
- From the resulting options in the right column, click Account info.
- Directly under your email address is a link to change your password.
How do I change my password on the event/registration site?
To change your password on our event/registration site, use the following steps:
- Use your web browser to navigate to the event site at https://www.eventsquid.com/event.cfm?id=21178.
- Sign in to the event site, if necessary, using your current password. If your name appears in the upper right corner (blue text on a white background), you’re already signed in. If a Sign in link appears in the upper right corner, click that link to sign in.
- Once you’re signed in, click your name in the upper right corner, and click the Account option that appears in the pop-up menu.
- On the My Profile page, click Profile in the items in the left column.
- From the resulting options in the right column, click Account info.
- Directly under your email address is a link to change your password.
Travel
Where is the closest international airport to the convention?
Detroit Metropolitan Wayne County Airport, locally known as Metro Airport, with an airport code of DTW. Metro lies about 21 miles (26 minutes) from the convention site at the Sheraton Detroit Novi.
Is there transportation from the airport to the convention?
There is no shuttle between the airport and the convention. From the airport, you can take a cab or use your favorite rideshare platform (Uber, Lyft, etc.). Each terminal at the airport has its own designated area for meeting rideshare drivers.
Where are the closest train stations to the convention?
The convention is just over 20 miles from several stops along Amtrak’s Wolverine line, which runs from Chicago, IL across southern Michigan to Detroit and the suburb of Pontiac, MI. If you’re traveling to the convention from the west or south, your best strategy is to make your way to Chicago, IL and switch trains to the Wolverine line. On the Wolverine line, the stations closest to the convention are:
- Ann Arbor (ARB), which is 24 miles (26 minutes) from the convention.
- Dearborn (DER), which is 22 miles (31 minutes) from the convention and one stop down the Wolverine line from the Ann Arbor (ARB) station.
- Pontiac (PNT), which is 20 miles (36 minutes) from the convention and five (5) stops down the Wolverine line from the Ann Arbor (ARB) station.
If you’re traveling to the convention from the east, you’ll need to venture as far west as Chicago, IL to pick up the Wolverine line. Otherwise, the closest train station is Toledo, OH (TOL), which is 62 miles (64 minutes) from the convention.
Is there transportation from the train stations to the convention?
There is no shuttle or bus between the train stations and the convention. From the train stations, you can take a cab to a car rental agency (Enterprise will deliver the car to the station) or use your favorite rideshare platform (Uber, Lyft, etc.).
The Event website and the Mobile site
What’s the difference between the Event site and the Mobile site?
The Event site is your main source of convention information for registered attendees. It contains the full schedule for the clinics, operating sessions, layout tours, prototype tours, etc. Consequently, this is the site you’ll use the most during your actual convention visit. The Event site is also helpful for browsing the available activities before you arrive.
The Mobile site presents the same information as the Event site, but it formatted to work better on a mobile phone. In fact, if you browse to the Event site from a mobile device, you are automatically redirected to the Mobile site. If you are browsing on a tablet or laptop/desktop computer, you can bypass the Event site and go directly to the Mobile site.
The biggest difference between the Event site and the Mobile site is that the My Itinerary feature is only available on the Mobile site.


How do I access the mobile site for Station No.VI?
When you navigate to the event site from a phone, the event site automatically displays the mobile site. To force the mobile site to load from a desktop/laptop computer or tablet you need to access the mobile site directly. Note that a mobile site link is also available on your Confirmation Email that you receive when you register.
I left the mobile site open in my browser. When I came back to it and tried to use it, I’m seeing events for a different convention. What do I do?
The mobile site relies on your login credentials to maintain a session (think: connection) with the Station No.VI 2025 event data. When that session times out because, for example, you left it open overnight, the displayed event data can be incorrect. Simply reload the page in your browser and you should be fine.
If, after the reload, the mobile site includes a button asking you to register, but you already have, click/tap the little grey human icon in the upper right corner and re-enter your login credentials.
How do I access My Itinerary from my desktop computer, laptop, or tablet?
The Itinerary, and the ability to add Agenda items to your Itinerary, is only available from the mobile site. When you navigate to the event site from a phone, the event site automatically displays the mobile site. To force the mobile site to load from a desktop/laptop computer or tablet you need to access the mobile site directly. Note that a mobile site link is also available on your Confirmation Email that you receive when you register.
I used the trick above to access the mobile site from my desktop computer. Now when I access the desktop site, it always shows me the mobile site. How do I switch back?
When you access the mobile site on a desktop/laptop/tablet, the site stores this preference for your convenience. To get back to the desktop site:
- Click/tap the little green/black human icon in the upper right corner.
- On the resulting screen, click/tap the Desktop Version link to the upper left.
- The browser now displays the desktop site.
I’ve downloaded the EventSquid mobile app. How do I configure it?
The EventSquid mobile app is for convention staff to scan QR codes that help attendees check in when they arrive at the convention. It is not intended for attendee use; you should delete it from your phone. While the Station No.VI event site uses the EventSquid platform, it doesn’t need a mobile app to access the mobile site.
Agenda and My Itinerary
Where can I see the clinic/layout tour/event schedule for the convention?
Browse to the event site. In the main menu to the left side, click the Agenda button.
Where do I go to see My Itinerary?
The My Itinerary feature is only available from the Mobile site. On the home page, tap the My Itinerary button.
How does My Itinerary work?
The My Itinerary feature shows you:
- All the scheduled items that you paid for during registration.
- All the Agenda items (clinics, layout tours, operating sessions, etc.) that you manually added to My Itinerary.
My Itinerary gives you a way to filter the hundreds of activities at the convention down to just those items that you are interested in. You can leverage this feature to plan your convention before you arrive, and to provide your schedule during the convention.
How do I add something to My Itinerary?
- Browse to the Mobile site.
- Click the Agenda button.
- Browse the Agenda until you find an item that you find interesting.
- Click the item to show the item’s details.
- Near the bottom of the screen, click the Add to My Itinerary button.
How to I remove something from My Itinerary?
- Browse to the Mobile site.
- Click the My Itinerary button.
- Browse to the item that you’d like to delete.
- Click the item to show the item’s details.
- Near the bottom of the screen, click Remove from My Itinerary.
I paid for the LDSIG Annual Dinner and I don’t see it on My Itinerary. What do I do?
Due to the way we configured the LDSIG Annual Dinner registration item, it does not automatically add to My Itinerary; we apologize for this mistake. The LDSIG Annual Dinner does have a corresponding item on the Agenda (Thursday @ 6pm) , so you can browse to the LDSIG Annual Dinner on the Agenda, select it, and click Add to My Itinerary.
I added an Operating Session to My Itinerary. Does that mean I’m registered for that Operating Session?
No. Operating Sessions are scheduled through OperatingSessions.com. For all the necessary information, select Operating Sessions from the Main Menu of the Event site, or browse to the Operating Sessions page.
The Operating Session items on the Agenda are for your convenience. After you register for one or more operating sessions, you can add those specific operating sessions items to My Itinerary so you have your complete schedule in one place.
Layout Tours
Which layouts are available?
You can view all the layouts on the layout tours on our Layout Tours page.
Does each layout on the layout tours have a specific time that it is open?
Yes. The layouts on the layout tours are grouped together by geographic region and each region is open on a different day. The regions and their respective days are listed at the top of the Layout Tours page. On the Layout Tours page, each layout has its region in the title. Some layouts are not open for the entire day. To view the open time for each layout, please visit the Event site, click the Agenda link, and view the agenda for the layout tours open on each day (with specific hours for each layout). If you visit the Mobile Event site, you can select you’re favorite layouts and add them to your Personal Itinerary.
Do I need a reservation to view a layout on the Layout Tours?
No reservations are necessary. Simply arrive at a time that the layout is open, per the dates and times in the Agenda (on the Event site).
How do I travel to the available layout tours?
Your best option is to drive to the layout tours and operating sessions. There is no bus to take you from layout to layout. If you are flying to Station No.VI, you can either rent a car for your stay or coordinate with other attendees to ride to the layout tours. For operating sessions, it’s best to coordinate with the other attendees for your specific operating session.
Are there directions to get to the layout tours?
Yes, the addresses for the layouts will be available at the convention. Registered attendees can access a Google Map of the Layout Tours right now. Just browse to the Agenda, click on any layout tour event, click On-demand Resources, and click the map resource. You can use this map to plan your days and/or navigate to the actual layouts.
General
Who’s responsible for running the convention?
You can view a list of functional leaders for the Station No.VI 2025 NMRA National Convention on our Convention Team page.